About Bananas
Bananas is a nonprofit that offers child care referrals and resources to families with young children and child care professionals in the Northern Alameda County area. They also provide a subsidy program for low-income families that need child care assistance.
The Challenge
Our challenge was to help low-income families make it to their appointments on time and prepared so they could get recertified for continued child care services with Bananas.
My Role
I served as a general designer on a team of 9 - made up of 4 designers and 5 engineers. Service design, presenting, deck design, UX/UI, prototyping.
Summary
Over the course of a weekend, I teamed up with 8 other people to solve tangible problems for a local nonprofit named Bananas. By the end of the weekend, we designed and created a technical messaging system that would remind members to get recertified for continued child care services. We delivered a solution that:
- Reminded parents through SMS text to prepare for their appointment (30 days, 7 days, and 1 day before).
- Text messages that linked to appropriate resources needed to have a successful recertification.
See the mobile prototype in action below.
Technical System
- Framework: Python Django
- Platform: Heroku
- API: Mailgun